FREQUENTLY ASKED QUESTIONS
Of course. We are proud to be cruelty free, no animal products are used and we do not test on animals. This is why we have chosen not to create and sell Mink Lashes. We sell Faux mink lashes which is silk.
Please note that we are located in Western Australia. On the odd occasion Auspost fails to update tracking which is frustrating but out of our control. If this happens with your package please call auspost with your tracking number to assist you. You can call 137678 From Australia or +61388479045 from Overseas. Please double check that you have entered your email correctly when checking out or you won't receive shipping notifications. Shipping times are listed under our shipping policy.
Please email us at
We are unable to take order enquiries via instagram. We have this written in our instagram bio also. Please email customer service firstname.lastname@example.org
We sure do! If your country is not showing up at checkout please get in touch!
Refunds are subject to our approval with all factors taken into consideration. If your product arrives faulty please contact customer service immediately so we can access the situation. You will be asked to provide photos and further information. Every situation is different so you may be asked to return the product at your own expense before we can issue a refund. If refunds are approved it will be with a store credit.
Orders can not be cancelled once they are placed as they will already be processed through our system so please choose carefully. We will however try to assist you as best we can.
Taimana Boutique jewellery is not made for or tested for babies or very young children to wear. There may be small parts than could be a choking hazard. Our Tennis chains could loose a stone and that can be a choking hazard. We do not recommend our Jewellery for children under the age of 6.
You are welcome to apply for our affiliate program HERE
Our note books, business cards, tissue paper and Info cards are produced In Australia. Our Compostable Mailers are from New Zealand. Our Jewellery & Lash Manufacturers are located in China. Our dream as we continue to grow is to manufacture our products here in Australia eventually. This all takes time but every day is a step closer to this goal.